Shipping & Processing

In regards to our shipping & processing times, see below:

Processing

Every box is hand packaged and put together by us and our small team, on average it may take us up to 7 days to get to orders. Sometimes it may be the same day, within an hour of your order. Others it may be 2 weeks. It all depends on our current order volume. During busy times we do have lots of boxes we pre-packaged in anticipation for high volume orders coming in, so unless there's a note on an order we should have your box shipped out within 7 days.

If you ever need an order update or if it's a gift, please reach out to us and we'll give you an update :) contact us on instagram (@steryeboxes), through email (mystery@sterye.com), or directly through our website!

Shipping

Once your order has been shipped out, you'll receive a notification through either email or text (whichever you used at checkout). If through email, it may appear in the promotions folder, or the spam folder. The shipping notification will send you your orders tracking information. All boxes usually take between 1-5 business days to be delivered after this notification goes out. If there's ever an issue with the tracking or any delays, missing packages, etc, please notify us and we'll be more than happy to assist you!

Country/region

Shipping & Processing