You’ve made an order, your excitement is rising knowing your new favorite items are on the way --- now what?
Once you've placed an order, we'll have it in our Detective Notebook awaiting our team to package it with the utmost love and mysteriousness (yes, that's a word!). We're still a small team and hand package all orders, so please allow up to 2 to 4 days for our team to pick out your items and package your awesome order. All orders are sent when all items are ready in full - this means that if you have a pre-order item in your order, all items will wait until that latest item is available and then will be sent out at the same time.
Your Mystery Box, and/or other items, will then carefully be sent out by USPS, or UPS. It should be safely in your patiently waiting hands within 2-5 business days**.
As soon as your order is sent you will receive a shipping confirmation email from us complete with a tracking number so you can follow this magical mysterious journey across the world, country, or maybe it's just across the street! Please don't stress if there are no scan events within the first 48 hours - the system can take a day or so to catch up.
**Please note: all shipping timeframes are from the advertised date of dispatch. Should your item have a pre-order date (advised next to the product name in brackets), this is the date of dispatch. The delivery timeframe starts from the pre-order date it ships on. If there’s no date next to the product name, you’re in luck - it’s ready to go!
