Halloween Mystery Box
Halloween Mystery Box
Sterye Mystery Boxes
Description
Sterye Halloween Mystery Boxes – Spooky Surprises in 3 Sizes!
Are you ready to get into the Halloween spirit this spooky season with our exclusive Halloween mystery box collection? Featuring our very own Halloween merch and designs, each box is packed with ghosts, pumpkins, horror characters, and all things spooky to bring you a slice of Halloween straight to your doorstep and into your hands! Choose what size fits you best:
- $20 Halloween Mystery Box: Picture a small, sleek black box with a Halloween box sticker, waiting for you to dig in to it! Inside, you'll discover 3-4 smaller Halloween goodies-- think accessories, stickers, scents, snacks, small plushies, and other small goodies. Exclusive items and designs. (READY TO SHIP)
- $45 Halloween Mystery Box: Imagine a medium sized kraft, or black box sitting on your porch, teasing you with "The Halloween Box" sticker on top. Your Sterye Halloween box finally arrived. Tear open our Regular sized box and you'll find 7-9 spooky items, including 2 Sterye exclusive $15-20 item (plushie, beanie or hat, 24oz tumbler, collectible etc.), and other awesome Halloween treats. Perfect for those who want a taste of the Ultimate Halloween experience. (READY TO SHIP)
- $75 Halloween Mystery Box: For those who crave a full Halloween mystery box experience from Sterye. You'll know when it arrives because your neighbor Susan will be asking you about that awesome looking Halloween box the delivery driver dropped off at your door 5 minutes and 23 seconds ago. As you carefully unbox it, you're greeted with 9 to 12 Halloween items plus a few little Halloween goodies! This is the ultimate Halloween experience. (READY TO SHIP),
Ultimate Halloween Items including:
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- 1-2 large Halloween item (40oz tumbler, 24oz tumbler, umbrella, blanket, or 2 $20-25 items!),
- 2-4 medium Halloween items (plushies, sleep masks, notebooks, etc.)
- 4-6 smaller Halloween items ($4-10 on our value range)
- 2-4 Halloween seasonal items (scents, treats, postcards, etc.)
- Stickers, charms, and more included as extras!
Each box is designed to bring the magic of Halloween straight to your doorstep and into your hands, transporting you into our little Halloween world. Plus, don't miss out on our limited-edition Halloween plushies and tumblers, which are also available separately in small quantities if you prefer to purchase them on their own. Experience Halloween like never before!
Box images are just preview images since this is a mystery box. Items inside may differ but we do aim to keep boxes very similar to the pictures, just with different items and designs.
Want it to be packaged with more Horror items, or don't want a certain potential item? Leave a note at the cart page under special instructions. We'll use items from our Horror Box collection line, so if you've ordered any of those boxes you may get duplicates-- just leave a note on which ones you've ordered if so!
Difference between packaged for a guy, girl, and doesn't matter to me: Guy boxes will exclude pink and any hair accessories, girl boxes will have the potential to receive pink items or hair accessories, and doesn't matter to me is a mix of both.
Ordered 1 and back for seconds? Leave a note at the cart page with what you received in the previous box to avoid any duplicate items!
Order by 10/24 to arrive by Halloween. This is NOT a subscription item.
Shipping Information
Shipping Information
In regards to our shipping & processing times, see below:
Processing
Every box is hand packaged and put together by us and our small team, on average it may take us up to 7 days to get to orders. Sometimes it may be the same day, within an hour of your order. Others it may be 2 weeks. It all depends on our current order volume. During busy times we do have lots of boxes we pre-packaged in anticipation for high volume orders coming in, so unless there's a note on an order we should have your box shipped out within 7 days.
If you ever need an order update or if it's a gift, please reach out to us and we'll give you an update :) contact us on instagram (@steryeboxes), through email (mystery@sterye.com), or directly through our website!
Shipping
Once your order has been shipped out, you'll receive a notification through either email or text (whichever you used at checkout). If through email, it may appear in the promotions folder, or the spam folder. The shipping notification will send you your orders tracking information. All boxes usually take between 1-5 business days to be delivered after this notification goes out. If there's ever an issue with the tracking or any delays, missing packages, etc, please notify us and we'll be more than happy to assist you!
Contact us on instagram (@steryeboxes), through email (mystery@sterye.com), or directly through our website!
Return Policy
Return Policy
Refund, Returns, & Exchanges
Currently for both our Mystery Boxes and Tumblers, we offer 10 day windows after delivery for you to notify us if any item has arrived damaged or broken. Please contact us through email (mystery@sterye.com), instagram (@steryeboxes), or directly through our website and we'll reply to you within 24 hours. If no response was given within 24 hours, please contact us on a different platform as there might be an issue receiving your message, or sending ours. We strive to have the best customer service we can! Always feel free to contact us :)
Tumblers
For our tumblers, our policy lasts 10 days after the delivery was made. If 10 days have gone by since your tumbler has been delivered, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your items must be unused and in the same condition that you received it. It must also be in the original packaging.
If you aren't satisfied with your purchase, please contact us within 10 days of the delivery date with your item unused and in original condition. If you simply did not like your item, please contact us and let us know what you did not like and why and we'll assist you.
Mystery Boxes
For our Mystery boxes, we unfortunately cannot offer returns or refunds currently. If any items were damaged or missing upon receiving your package, please contact us with pictures and we'll see if we can get you a replacement delivered as soon as we can, or a credit/discount code. Please contact us within 10 days of the delivery date.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at steryebox@gmail.com Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at steryebox@gmail.com and send your item to: 16411 Willingham Way, Houston, TX, 77095, United States.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. Shipping
To return your product, you should mail your product to: 16411 Willingham Way, Houston, TX, 77095, United States.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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